Terms & Conditions of Sale
- Transplant warranty for trees & plants installed by Big Tex Tree Nurseries LLC is three (3) months from the original planting date. Limited to 1 replacement tree per tree purchased. Replacement plants size 5 gal. or less, to be picked up & replaced by original customer with original receipt. Clearance/Blue Select items are never warrantied, regardless of who performs the planting. For carry out trees/plants warranty is 30 days from purchase with orig. receipt.
- Field dug and bare root trees & palms are never warrantied for any period of time.
- Warranty applies only ot the transplant survivability of plant material.
- Warranty does not cover negligent care, pest or weather related damage (i.e. wind, freeze, hail etc.). Double-staking does not provide any additional warranty against weather damage.
- ALL SALES ARE FINAL AT TIME OF PURCHASE.
- Returned (NSF) checks subject to $30.00 fee.
- Approved refunds for store credit only.
- Will call / layaway orders expire 1 year from initial payment.
- Store credits expire 6 months after issuance.
- For rain outs (or other uncontrollable events) job moves to next available date on schedule.
- Big Tex Tree Nurseries LLC is not responsible for any damages caused by the following (please take these into consideration when choosing locations to have items planted):
Delivery time quotes are courtesy estimates only. Delivery time is never guaranteed.$50 return trip applies if Big Tex Tree Nurseries LLC can't perform work as scheduled for one or more of the following reasons:
- Normal digging or planting of trees anywhere on customers property
- Moving trees to the planting location (i.e. across patios, walkways, pool decks, curbing, etc.)
- Encountering underground pipes, pool pipes, irrigation lines or other utilities while digging and/or planting
Big Tex Tree Nurseries llc. is not responsible for pets not restrained during job.Crane fees, if necessary, are not included and are paid additionally by customer (including replacement trees).Removal of existing trees, plants, stumps etc. is not covered by delivery and planting service, and will require an additional labor charge.Big Tex Tree Nurseries llc. employees do not perform any work that is not on invoice.Gift cards or gift certificates can not be replaced or refunded if lost.Big Tex Tree Nurseries llc. is not liable for customer’s H.O.A. acceptance or denial of plant material.Customer is responsible for any & all legal fees in the event of dispute regarding this agreement.These are official terms of sale. No other terms, verbal, written or implied are valid.
- Because of no access to planting area at time of delivery.
- Because location to plant is not clearly designated for all items
- Due to pets not restrained that may be of risk to Big Tex Tree Nurseries personnel.